Certificate in Hotel Operations in Innovative

Course ID

CHO

Level

Certificate

Duration

1 Years 6 Month

Credit Hour

60 Credits

Faculty

Hospitality

(N/811/3/0358)(09/24)(MQA/FA 12126)

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Programme Handbook

Innovative International College have designed the Certificate in Hotel Operations programme in compliance with the industry and to fit out students with strong communication, administrative skills, and leadership as well as fundamentals knowledge of hotel operations which includes food and beverage, housekeeping, front office, kitchen and the general operations in the hotel.

The Certificate in Hotel Operations is a rapid program that covers all the essentials for a profession in the hospitality industry. Practical hands-on, it recognises graduates to go straight into Diploma of Hotel Management Work Based Learning which eventually have the opportunity of full-time employment after the program. This certificate programme has been recognise in collaboration with the industry. A robust focus is on applied knowledge with a curriculum underlining on practical application. Students will also gain authentic work experiences during their internship.

Innovative International College programmes are available across several intake dates throughout the year. We encourage students to apply a month before intake starts to ensure a smooth registration, on-boarding and orientation process before classes begins.

Entry requirements

Pass Sijil Pelajaran Malaysia (SPM) with at least One (1) credits

A qualification recognised as equivalent by the Malaysian Government.

Course structure and modules

The curriculum places a strong emphasis on key skills in communication, human relations, and hotel operations.

1st Year

English 1
Introduction to Information Technology
Malaysian Studies 1
Customer Service
Business Etiquette
Professional Ethics
Business Communication in Hospitality Industry
Principles of Housekeeping
Principles of Front Office
Introduction to Hospitality Industry
Basic Food Safety and Hygiene
Principles of Kitchen Operations
Basic of Hospitality Accounting
Principles of Food and Beverage
Principles of Restaurant Operation
Foundation of Menu Planning
Theory of Food

2nd Year

Industrial Training

Career opportunities

The skills learned at Faculty of Hospitality are applicable not just in hotel management, but to an entire industry of hospitality and tourism-related businesses.

A career in the hospitality industry includes opportunities in many different areas such as:

Food and Beverage Service

Housekeeping

Sales and Marketing

Public Relations

Logistics

Customer Service