KPT/JPS (N/341/4/0082) (MQA/PA 14683) (03/26)

Diploma in Retail Management (Work Based Learning)

Course ID
2 Years 6 Month
Credit Hour
93 Credits

(N/341/4/0082)(03/26)(MQA/PA 14683)

This programme focus on a strong foundation in Retail Management, Retail Operation, Retail Relationships.

Diploma in Retail Management programme designed to provide candidate with comprehensive understanding of the theoretical and applied aspects of retail management, with emphasis on the key perspectives that shape the retail marketplace, including environmental influences, retail relationships, and retail operation.


Innovative International College programmes are available across several intake dates throughout the year. We encourage students to apply a month before intake starts to ensure a smooth registration, on-boarding and orientation process before classes begins.

Entry requirements

  • A pass in SPM with at least Three (3) credit;


  • A pass in Sijil Tinggi Persekolahan Malaysia (STPM) or its equivalent, with a minimum of credit
    (GP 2.0) in any subject and credits in Mathematics and a pass in English at the SPM level;


  • A pass in Sijil Tinggi Agama Malaysia (STAM) with a minimum grade of Maqbul (pass) and credits in Mathematics and a pass in English at SPM level;


  • A pass in SKM Level 3 in a related field and a pass in SPM with a minimum of Three (3) credits in any subject with credits in Mathematics and a pass in English;


  • A certificate or its equivalent in a related field.

Course structure and modules

The curriculum places a strong emphasis on key skills in communication, human relations, and retail management and operations.

1st Year

  • English Proficiency
  • Pengajian Malaysia 2
  • Bahasa Melayu Komunikasi 1
  • Introduction to Information Technology
  • Principle of Management
  • Business Communication
  • Organisational Behaviour
  • Introduction to Business
  • Professional of Marketing
  • Business Etiquette
  • Financial Accounting 1
  • Advanced English Proficiency
  • Microeconomics

2nd Year

  • Financial Accounting 2
  • Management Information System
  • Macroeconmics
  • Business Law
  • E-Commerce
  • Human Resource Management

Practical-Work Based Learning

  • Retail Promotion
  • Retail Buying
  • Retail Logistics

3rd Year

  • Public Relations and Publicity
  • Retail Project
  • Mall Management

Career opportunities

The skills learned at Faculty of Management are applicable not just in business administration, but to an entire industry of business management related businesses.

career in the retail industry includes opportunities in many different areas such as:

Retail Supervisor

Junior Purchasing Executive

Junior Marketing Executive

Store or warehouse Manager

Merchandise Manager

Assistant Store Manager

Customer Service Manager